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Chris Heivly: Here's what makes a great startup CEO

Apr, 24 2017, 2:20 PM

Editor's note: Chris Heivly co-founded MapQuest (which sold to AOL for $1.2 billion), was sole managing director of 77 Capital (a $25 million venture fund), and has been an executive at five software companies. Currently, he is one of two managing directors of The Startup Factory in Durham. A national writer and speaker about startups and startup communities, Heivly is also the founder of the Big Top Job Fair.

DURHAM - You know that your vision for the company is critical but you also know that you have to do this CEO thing as well.

Last week I met a woman who has been successfully building her company for about 4 years. She is a great startup CEO. By all accounts, she has grown her company from a problem she witnessed first hand, through building out a good, value-add product, and now has effectively grown her customer base and is ready to engage a few very large distribution partners, which should sky-rocket her company. I am very bullish on her prospects.

As I began to probe into her journey, I was amazed to find that she never wanted the role of CEO. Her thoughts at the time were that there are others that are better suited for this; she was just going to serve the company as the product champion as she had direct experience with the problem.

I would label her as the reluctant CEO.

So she found a few technical folks to partner with to build out the initial product. Once they had something she could show, she went out to a few prospects from her network and asked what they thought of her idea and MVP. The next thing she knows–she has a few beta customers.

Once this vision/product/customer train pulled out of the station, she looked around and asked her partners, “who is going to pitch this to investors”. When she analyzed the group, she realized that she was going to have to do the pitch. Obviously we both know by now that she did a great job and has served the company well. This story had me thinking that we all read about various skills we need to be an effective CEO.

Find out the specifics at:

https://www.inc.com/author/chris-heivly





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